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Fintokei FAQs

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About Fintokei

About Fintokei

13 articles

How can I get in touch with you?
What is the purpose of Fintokei?
What is Fintokei?
Who can join Fintokei?
Do you have Discord channel?
Information on Trading Hours and Exceptional Changes to Customer Support Business Hours
Why do we use the Chatbot BonsAI?
Technical Requirements and Compatibility

How to start?

🚀 First steps with Fintokei, how to start right ?
📘 Fintokei & trading: what every new trader should know

Special promo offers and Campaigns

How do Buy-One-Get-One (BOGO) promo offers work at Fintokei?
Special Promo offer conditions - Spring 2026 Limited Offer
Special Promo offer conditions – SwiftTrader Second Chance

Fintokei FAQs

Fintokei is a trading education and evaluation company that does not in any way collect customer deposits or offer any financial services to customers. All trading accounts provided to customers are part of the virtual simulated environment with virtual money. By purchasing one of Fintokei evaluation programs customers get access to the Client zone, Trading platform and also get access to the Fintokei simulated account.

Fintokei is not a broker and does not accept any customer‘s deposits. All information on this website is solely for educational purposes related to trading on financial markets. Any opinions, news, research, analysis, prices, or other information contained on this website is provided as general market commentary. Fintokei does not provide any investment recommendation, business recommendation, investment opportunity analysis or similar general recommendation regarding the trading of investment instruments.

The Fintokei simulated accounts are not live trading accounts, they are fully simulated accounts utilizing the real market quotes from liquidity providers. Simulated or hypothetical trading and performance results have certain inherent limitations. Unlike trading in a live market account, simulated or hypothetical trading in a demo account does not represent actual trading. Also, because trades in such an account are not actually executed, results may under- or over- compensate for the impact, if any, of certain market factors, such as risk adjustment or lack of liquidity. Simulated or hypothetical trading in general is also subject to the fact that such trading is more likely susceptible to being influenced by hindsight. No representation is being made that any live market trading account will or is likely to achieve gains or losses similar to simulated or hypothetical performance results in a demo account.

Restrictions to accessing Fintokei services apply to Customers who reside / have nationality / are registered / and / or are otherwise related to India, Russia, Belarus, North Korea and others. Please check the updated list of restricted countries here.

Full text of disclaimer and disclosure is defined in Terms and Conditions.

Please note that while interacting with an AI assistant, not a human, this service is for general information and is not a substitute for professional, financial, or legal advice. The AI may provide incorrect or incomplete answers. Always confirm critical information using our official website, terms, FAQ, or by speaking with a human representative. By using this service, you agree that Fintokei a.s. is not liable for any resulting damages.

The services on this website are provided by Fintokei a.s., a company with its registered office at Masarykova 409/26, Brno-město, 602 00 Brno, Czech Republic, Company ID No. (IČO): 193 25 281, registered in the Commercial Register kept by the Regional Court in Brno, file number B 8916. Fintokei is a registered trademark owned and operated by Fintokei a.s.

Fintokei is also a registered business name under AXSE Brokerage Ltd., a limited liability company in Seychelles with company number 8424258-1. The Registered Office: Suite 3, Global Village, Jivan’s Complex, Mont Fleuri, Mahé, Seychelles. AXSE Brokerage Ltd. operates trading platforms and provides technical infrastructure for Fintokei.