The first few steps to help you with on your new journey to Fintokei!
Before purchase
We offer 3 programs and each has its own specifics: Do I want a ProTrader, StartTrader or SwiftTrader? How does ProTrader, StartTrader or SwiftTrader work?
You can try all of these accounts and see which one suits you better with Free Trial accounts
Have you purchased one of Fintokei's accounts and don't know how to proceed? Here are some tips for you to get started successfully with Fintokei!
Login to our My.Fintokei zone via our website
You will be taken to a webzone where you will see an overview of your trading account and what your limits are for advancing to the next stage or for the maximum loss you need to watch out for.
In the "Platforms" tab, download one of the trading platforms for PC. You can also use these platforms on your mobile phone or in a browser.
After platforms, you could use MyFintokei zone -> EDU & Tools where you will find educational videos.
First log in (not for cTrader):
Your login details was sent to email address. Also check your "Spam" or "Bulk" folder.
Copy and paste the password. Do not transcribe it manually.
Enter the server address exactly as it is in the email. If it won't work try this procedure:
How to setup your trading:
You can trade all symbols with the suffix "p". (applicable for accounts bought/upgraded after 16. 7.) -
Suffix _raw is applicable for accounts bought before 16. 7.
Use the instructions here to setup the symbols:
Prepare yourself with these steps:
What is the ASK/BID price?
What can I trade?
What leverage do you provide?
How the loss is calculated?
What is HWM?
Fees:
What is scaling?
Prohibited practices
When and how can I make a withdrawal?
https://support.fintokei.com/en/articles/6538884-how-and-how-often-can-i-withdraw-my-performance-rewards-and-what-is-the-minimum-amountWhat is KYC? (must be done for payout)
https://support.fintokei.com/en/articles/8911171-what-is-kyc-processWho can join Fintokei?
https://support.fintokei.com/en/articles/6538820-who-can-join-fintokei
If you have any other problems that you haven't found on our site, in the terms and conditions or in our FAQ's, you can contact us via email, My.Fintokei zone message or chat and we will be happy to help you.